As with other physicians, our clinics can often run late for various reasons. For example, a patient may require more time than usual or an urgent problem may crop up that needs to be dealt with straight away.
This can be frustrating for patients who are waiting past their appointment time.
To help, we now have a Waiting TIme Display. You can see this online on our website (either at the top right of the site under 'Today's Clinics' or by visiting the page directly), on a display in our waiting room. It will also be available upstairs in the walk in clinic when Dr Coull is seeing patients.
The display lists all the staff who have booked appointments for that day and whether they are running on time or late. This can help patients plan when the clinic is running behind.
In our main clinic we can catch up quickly sometimes, so to avoid being bumped please do let the staff know if you are going to be stepping out.
If you are a family physician and would like to implement this Waiting Room Display in your clinic it can be downloaded for free from the tech.oscarpei.net website.
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