GPAQ Questionnaire Week

This week is Questionnaire week at the practice.   Once a year we distribute questionnaires to patients visiting the practice.    We use the answers to help us find ways to provide better care.

If you have an appointment at the practice this week, you may be given a questionnaire when you check in.  Please read the questionnaire carefully.  Don't fill it in until after you have been seen by the doctor or nurse.  Once you have filled it in, you can drop it back into reception.  If you would prefer, we will give you an envelope so you can take the questionnaire home and mail it back to us later.

The questionnaire we use is the GPAQ questionnaire.  It is specially designed by Manchester University in England for family practices.  It is used by most NHS family physicians in the UK.  We have been running it for several years.

The questionnaire is given to 60 consecutive patients for each doctor and nurse in the practice over the week.  It is anonymous.  Staff will not know who has filled in each questionnaire.

The questions relate to how easily you can access care at the practice, waiting times, and how helpful you found your visit to the doctor/nurse.   We use these answers to look for areas where we can improve what we are doing.

Thank you for helping us to help you.